Frequently asked questions
When will my order be sent?
All orders will be dispatched within 24 hours of payment, excluding weekends and public holidays.
Does Wild Bear Deliver Worldwide?
Yes! If you would like to make an international order please email me with your location and I will let you know the price of International registered postage. It is usually around $20 AU.
Speaking of delivery, how much does it cost within Australia ?
Delivery within Australia is FREE!
On many occasions we use the services of a courier company. Where this is not possible we use Australia Post Tracked delivery. As parcels need to be signed for, we ask that you DO NOT provide us with a Post Office Box address. Where possible please have deliveries sent to a work place or residence where someone is available to receive the item. A tracking number will be available for all sent items.
All parcels are insured against loss or damage.
What is The Wild Bear refunds/exchange policy?
There is nothing we love more than a happy customer. Your satisfaction is our priority. If you are not completely satisfied with your purchase it may be returned within 10 days of receipt. Please include a copy of your receipt and we shall notify you as soon as we receive it and provide you with a credit code to be used within three months.Exchanges are to be returned at the customers own expense to:
Wild Bear Returns:
Please note: A returned item must be unworn, with tags and packaging intact or we are unable to accept the item for return or exchange.
So how Can I place an order?
1. Email us your order and pay via Direct Debit.
3. Visit our Online Store and pay at the checkout with Credit Card or Paypal.
2. Give us a call 0435 598 623
. If we are unavailable please leave us a message and and we will get back to you ASAP.
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